A 24/7 AI receptionist · For funeral homes & directors

Every call to your funeral home, answered.

Grace is a 24/7 receptionist for your funeral home. She answers in your name and tone, across voice, web chat, and email, so you never miss a first call, day or night.

Hear Grace answer→ See pricing→
verifiedTrained on your home · Live in 14 days · Cancel anytime
Grace
answering for Birchwood Funeral Home
Live
callIncoming · 2:14 AM
My mother passed at home tonight. I don't know what I'm supposed to do.
Grace
I'm so sorry for the loss of your mother. I can help you take the first step right now. Can you tell me the address where she is, and a good number to reach you? I'll have one of our directors call you within the hour.
Grace is speaking · a director has been notified
<5s
Average answer time
80%
After-hours calls go unanswered
62%
Never call back after voicemail
$7–9k
Per first-call case
Grace, an AI receptionist illustrated as a calm woman with a teal voice waveform beside her
"This is Grace with [your funeral home]. How can I help you today?"
graphic_eqGrace · your AI receptionist
Meet Grace

The voice your families reach.

Grace is your funeral home's AI receptionist. She answers every call, chat, and message in your name and tone, with the warmth of a real person and the patience of someone who never sleeps. Families feel cared for, and you never miss a thing.

nightlight
First call · 2:14 AM
"My mother passed at home tonight."
event_available
Pre-need · Sunday
"Just looking into planning ahead for myself."
schedule
After hours · 9:48 PM
"Are you able to help with a service this week?"
forum
Web chat · midday
"What do cremation arrangements usually cost?"
Always on, every channel

One receptionist. Every way families reach you.

Voice, web chat, email, text. Grace covers every channel, around the clock, in your name and tone.

call
Riverside Memorial Chapel
First call for service · 2:14 AM
2:47
Live
Caller
My mother passed at home tonight. I don't know what to do.
Grace
I'm so sorry. I can help you take the first step right now. Can you tell me the address where she is?
Grace is speaking · director notified
Transform your operations

Turn missed calls into kept families.

First call
Keep the cases you'd lose
A missed first call is a family that dials the next funeral home. Grace answers every one, so the case stays yours.
After hours
After-hours becomes revenue
Pre-need and first-call inquiries don't wait for business hours. Grace captures them the moment they arrive.
Directors
Give your directors their nights back
Stop waking on-call staff for every ring. Grace handles the call and only escalates what truly needs a person.
Voicemail
No lead lost to voicemail
62% of callers who reach voicemail never call back. Grace makes sure a grieving family never hits one.
CRM
Every inquiry in your CRM by morning
No sticky notes, no lost details. Grace logs each call to Passare, FrontRunner, or your inbox automatically.
Reputation
Your reputation, protected
Every family hears the same calm, on-brand welcome, day or night. The kind of first impression that earns referrals.
Return on investment

The math directors run.

Grace costs a fraction of after-hours staffing, and a single kept family more than covers the year.

do_not_disturb_onWithout Grace
$4,200–$9,800/mo
After-hours staffing and answering service contracts
14+ sec
Average answer time before a family hangs up or hits voicemail
62%
Of callers who reach voicemail never call back
$0
Revenue from calls no one answered
check_circleWith Grace
$399/mo
All-in: voice, chat, email, CRM sync, director alerts
<5s
Every call answered before the median caller hangs up
100%
Every inquiry captured, no voicemail, no missed lead
$7–9k
Per kept first-call case. One call pays for the year.

Cover every night and weekend for up to $9,400 less a month, with no one left on hold.

Stay reachable when it matters most.

Without asking your team to be awake at 2 AM, or your families to wait until morning.

Get started→ How it works→
What Grace does

A receptionist who never misses a call.

01

She answers as your funeral home.

Grace is trained on your home before she ever picks up: your director's name, your services, your pricing posture, your tone.

  • checkUnder five seconds, day or night
  • checkYour service language and pricing posture
  • checkCalm, warm, and never rushed
02

One Grace, every channel.

The phone call at 2 AM and the web-chat question on Sunday are the same conversation, held with the same dignity.

  • checkVoice, chat, and email in one thread
  • checkThe same warm presence everywhere
03

Every detail, logged to your CRM.

Grace writes each conversation into the tools you already use, so your team always has the full picture by morning.

  • checkPassare, FrontRunner, Halcyon, Osiris
  • checkName, details, and callback captured
04

A director is notified right away.

The moment a family needs a person, Grace reassures them, captures everything, and reaches your on-call director.

  • checkInstant alert to your on-call team
  • checkFull context, ready before they call back
Grace
answering for Birchwood Funeral Home
Live
Grace
Thank you for calling Birchwood Funeral Home, this is Grace. I'm so sorry for your loss. How can I help you tonight?
Grace
web chat · Sunday 3:40 PM
chatVisitor
Just planning ahead for myself. Not in a rush, is that something you do?
Grace
It is, and it's one of the kindest things you can do for your family. Would you like me to set a quiet time to talk with one of our directors?
New inquiryBirchwood Funeral Home
syncSynced to Passare
TypeFirst call for service
Received2:14 AM · Voice
Callback(614) 555-0148
StatusDirector notified
notifications_activeOn-call alert · just now
New first call for service
Birchwood · 2:14 AM · a family needs a callback within the hour. Grace has the details.
Built for every kind of home

However your funeral home is run.

home

Family-owned

One or two directors who can't be awake for every call. Grace covers the nights and weekends.

80% of after-hours calls at family-owned homes go unanswered.
Grace picks up in under five seconds, every night, every weekend, so no family waits until morning.
expand_more
apartment

Multi-location

Consistent answering across every chapel, each in its own name and tone.

Families call one location and get a different experience than the next.
One Grace across every chapel, each answering in its own name and tone, same standard of care.
expand_more
trending_up

High-volume metro

Overflow coverage when the line is busy, so no family ever waits on hold.

When all your lines are full, families hear hold music or voicemail.
Grace handles the overflow instantly. Under five seconds, no hold queue, no missed inquiry.
expand_more
cabin

Rural single-director

A second set of hands that never sleeps, when you're the only one on call.

You're the only director. When you're with a family or on the road, calls go to voicemail.
Grace covers every call, day and night, so you never choose between the family in front of you and the one on the line.
expand_more
How Grace works

Four steps. No family left waiting.

01

She answers in your name

In under five seconds, as your funeral home, in your tone. Families hear a warm, familiar welcome, not a generic answering service.

graphic_eq"Thank you for calling Birchwood Funeral Home, this is Grace."
02

She gathers what matters

Calmly, without rushing, she takes the details your team needs -- name, callback number, nature of the call, and anything the family wants you to know.

edit_noteName, callback, type of need, location, time-sensitive?
03

She hands off to a person

The moment a director is needed, your on-call team is alerted with the full context. No one walks in cold.

notifications_activeOn-call alert sent · director has full context
04

You never miss a family

Every call, chat, and inquiry captured and logged to your CRM, day or night. You wake up to a complete picture.

sync3 inquiries logged · 0 missed · synced to Passare
Alongside your team, not instead of it
Grace doesn't replace your people. She catches what a busy queue misses, answers in seconds, logs every detail, and hands the moment that needs a human to a human.
Built to complement your answering service, your directors, and the care you already give.
Pricing

One price. Everything included.

Built for funeral homes, all-in. No volume caps, no per-call fees, no long-term contract.

Setup · one-time
$1,995
Brand-voice training so Grace speaks in your funeral home's name and tone, plus 14-day white-glove onboarding.
Monthly
$399 /mo
All-in: voice, web chat, email, and CRM handoff. Cancel anytime.
  • check_circleFirst-call-for-service, pre-arrangement, and after-hours overflow, across voice, chat, and email
  • check_circleSub-five-second answer, 24 hours a day, every day
  • check_circleTrained on your funeral home — director name, services, pricing posture, tone
  • check_circleHands off to Passare, FrontRunner, Halcyon, Osiris, or your existing inbox
  • check_circleHosted, monitored, and updated by Aspire Digital
Get started→
A real person walks you through setup. Grace goes live in about two weeks.

What happens after you click Get Started

01

Sign up and pay in minutes

Tell us about your funeral home, choose your billing, and pay the $1,995 setup right from your phone. Monthly $399 begins on the day Grace takes her first live call, not before.

02

Upload what Grace should know

Your services, pricing posture, director names, FAQs, common family questions. Drop in PDFs, paste in text, or fill the guided form. The more she knows, the more she sounds like you.

03

Review and approve

We build Grace's greeting, voice, and knowledge base from what you sent and walk you through a live demo. You hear exactly how she answers before any family does, and you sign off on her voice.

04

Grace goes live

We connect her to your phone line, web chat, and email, and monthly billing starts. Live in about two weeks from sign-up. Cancel anytime.

No lengthy contracts. No technical setup on your end. Just your knowledge, a card, and about twenty minutes to start.
Questions

The things directors ask.

Grace is a 24/7 receptionist for your funeral home. She answers the first call for service, pre-arrangement inquiries, and after-hours overflow, across phone, web chat, and email. She greets every family in your funeral home's name and tone, gathers what's needed, and makes sure a director follows up.

Grace is warm, natural, and unhurried, and she never pretends to be a specific staff member or a person she isn't. She introduces herself simply, as Grace with your funeral home. Families consistently feel heard and cared for, which is the only thing that matters in the moment.

In under five seconds, every time, day or night. The category's human answering services average past fourteen seconds, which is the point most callers hang up. Grace is there before that happens.

Grace knows her limits. The moment a situation calls for a director, she reassures the family, captures the details, and notifies your on-call team right away, so a person can call back quickly.

Yes. Every conversation and detail is logged to Passare, FrontRunner, Halcyon, Osiris, or simply your existing inbox, so nothing lives only in Grace and your team always has the full picture.

About two weeks. We handle the setup with you, train Grace on your funeral home, and walk you through everything before she ever answers a single family. The one-time setup is $1,995, and it's $399 a month after that, all-in.

Stay reachable when it matters most.

Get Grace answering for your funeral home, day or night. Live in about two weeks, all-in for $399/mo.

arrow_forwardGet started graphic_eqHear Grace answer
Grace
answering, around the clock
Live
Grace
Thank you for calling. I'm here whenever a family needs you, day or night.

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